Healthcare Careers

Reimbursement Specialist

Pleasant Hill, CA · Full-time · Intermediate

About The Position

DVO is hiring for an experienced and results oriented Reimbursement Specialist for the Medical Oncology division of the practice. The Reimbursement Specialist position is located in Pleasant Hill, CA. If you have 2-5 years experience in the medical billing and A/R collections process, this may be the right fit for you. You would be responsible for collecting payments from insurance companies.

  • Maintains timely follow-up on outstanding insurance claims, ensuring claims are billed/rebilled within carrier filing limits
  • Effectively takes appropriate action on claim denials to ensure prompt resolution and follows-up on those rebilled, corrected and appealed
  • Maintains detailed documentation in software system(s) of all claims & collections activities, including rebills, all follow-up, and related correspondence with carriers, patients, practitioners
  • Informs Manager of problems related to insurance company payments/denials, contract pricing, delinquent patient balances, and works with Manager and all parties involved to ensure prompt resolution
  • Takes patient billing calls with a positive customer service attitude; makes patient collection calls on past-due balances; meets in-person with patients to answer billing questions, discuss account balances
  • Meets or exceeds monthly collection & A/R targets


  • Bachelor or Associates Degree, preferred
  • 3-5 years medical billing experience, preferably in the specialty of Oncology
  • Strong knowledge of MS Excel, Word, Outlook
  • Ability to appropriately & effectively prioritize multiple responsibilities & deadlines
  • Excellent written and verbal communication skills
  • Superior organizational skills
  • Outstanding customer service skills
  • A positive & compassionate attitude
  • Must be outgoing and feel comfortable discussing financial matters with patients

We Offer The Following

  • Competitive Salary
  • Medical, Dental & Vision (85% of premiums paid by employer)
  • Company Paid Life, Accidental Death & Dismemberment benefits
  • Long Term Disability
  • Flexible Spending Accounts
  • 401K Profit Sharing Plan
  • Paid Time Off & Sick Time
  • 9 Paid Holidays
  • Other Ancillary Benefits
  • Educational benefits
  • Commitment to long term employees
  • Fun Work Environment
  • And Opportunity to work among some of the great MD's in the Bay Area

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