Healthcare Careers

Front Office Coordinator

Pleasant Hill, CA · Full-time · Entry-level

About The Position

We're hiring a Front Office Coordinator for our busy Medical Oncology practice in Pleasant Hill, CA. We require a friendly, positive attitude and can multi-task in a fast paced office environment then please read further. You will be the First Officer of First Impressions and be responsible for warmly greeting and checking in patients, collecting co-payments, scheduling patient appointments, and assisting patients with any questions or concerns and directing them to the proper department. Excellent communication and organizational skills are a must and have the ability to multi-task under pressure of a fast-paced, high volume office while managing patient flow using our computerized electronic medical records (EMR) system.

  • Warmly greets patients and displays a positive customer service attitude
  • Checks patients in and queues them to the appropriate location; continually monitors waiting room to ensure all patients are attended to and maintains a neat and orderly appearance of the waiting area
  • Copies, scans and verifies pertinent patient insurance information
  • Answers phones; routes calls appropriately; takes messages and delivers to proper party in a timely manner
  • Checks patients out by scheduling follow up appointments, printing orders requested from provide

Requirements

  • Associates Degree Preferred
  • 2 years previous experience in a busy medical office, clinic, or hospital setting
  • 2 years customer service experience
  • Strong knowledge of MS Office Products
  • Computer proficient: must be able to work with multiple programs, software, and websites simultaneously
  • Excellent written and verbal communication skills
  • Superior organizational skills and ability to multi-task
  • A positive, friendly, upbeat demeanor

We Offer The Following

  • Competitive Salary
  • Medical, Dental & Vision (85% of premiums paid by employer)
  • Company Paid Life & Accidental Death & Dismemberment benefits
  • Flexible Spending Accounts
  • 401K Profit Sharing Plan
  • Paid Time Off & Sick Time
  • 9 Paid Holidays
  • Other Ancillary Benefits
  • Educational benefits
  • Commitment to long term employees
  • Fun Work Environment
  • And Opportunity to work among some of the great MD's in the Bay Area

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